SODO – FAQs

We are proudly made in India, based out of Bangalore — crafting emotion-led fashion for the modern, mindful woman.

Yes! If you’ve placed an order with the wrong size or item, please email us at sodo@nideli.in within 24 hours. We’ll try our best to accommodate your request before the product moves into production.

Yes, we accept cancellation requests within 24 hours of placing your order. Please email us at sodo@nideli.in to initiate the process.

We’re really sorry for the inconvenience! Kindly share clear photos of the product and packaging within 24 hours of delivery, along with your order ID. Once received, we’ll promptly review the issue and arrange for a replacement garment to be dispatched at the earliest.

Please check your packaging and invoice carefully. If something is missing, email us at sodo@nideli.in within 48 hours, and we’ll take care of it.

That item may have sold out while you were browsing. Products are not reserved in your cart until the checkout is complete.

We’d love to help you with bulk or custom orders! Please write to us at sodo@nideli.in with the product details and quantity. Our team will get in touch with you shortly.

Our Size Guide is available on each product page. If you're still unsure, drop us a message — we’d be happy to help you find your perfect fit!

Yes, our sizing is consistent with standard measurements.

Absolutely! Our fabrics are carefully selected for breathability, comfort, and softness — we only make pieces we’d love to live in.

Every clothing item has a detailed size chart that should help you with your right size. We would request you to refer that once. If you have any questions, feel free to contact us—we’re happy to help!

Firstly, congratulations! 🤍 For maternity-friendly sizing, we recommend sizing up or choosing relaxed-fit styles. You can also drop us a message or email at sodo@nideli.in with your bust and waist measurements, and we’d be happy to help you find your most comfortable fit.

We suggest going for the larger size for a more relaxed fit. Most of our pieces are designed to have ease and comfort. You can always refer to the detailed size chart on each product page for guidance.

Please refer to the size chart available on each product page. For personalized assistance, you can DM us on Instagram or email sodo@nideli.in with your measurements—we’d love to help you choose the right fit.

Each garment is thoughtfully designed with an additional margin of approximately one inch to allow for minor size adjustments, if needed.

We try our best to show the real color in natural light. It may look a little different depending on your phone or screen settings, but any difference is usually very subtle.

It could be due to your screen brightness or lighting at home. We don’t edit our photos heavily, so what you see is very close to what you’ll get.

We prioritise natural, breathable fabrics: linen, 100% cotton, SILK, flax etc—comfort-first, always.

• Hand-wash in cold water with mild detergent
• Dry in shade
• Steam or iron inside-out on low heat

Our fabrics are pre-shrunk, but a little shrinkage may happen. Always wash in cold water and avoid heat.

Yes, absolutely! We’d be delighted to help you send a SODO outfit as a gift to your friends or loved ones. Just let us know it’s a gift while placing your order—we’ll wrap it beautifully, exclude price tags, and make sure it feels just as special as the person receiving it.

Not yet—but we’re working on it for future collections. Feel free to drop us your suggestions!

At checkout, enter your discount code in the “Promo Code” field and click Apply. The discount will reflect before you complete the payment.

First, double-check your card details and internet connection. If the issue persists, try a different payment method or contact us at +91 6366226827 for assistance.

Sometimes payment confirmation may be delayed. Please wait for 30 minutes and check your spam folder. If there’s still no update, email us with your payment screenshot—we’ll look into it immediately.

We accept exchanges for sizing issues within 5 days of delivery. Returns are only accepted for damaged or defective items. Refunds are issued only in rare cases of fulfillment errors.

We offer size exchanges or store credit (Wallet) notes. Refunds are not available.

Simply email or WhatsApp us with your order ID and reason for exchange. Our team will guide you through the process.

DM us on Instagram @sodo.co.in or email us at sodo@nideli.in We reply quickly and always with kindness.

Follow us on Instagram or sign up for our newsletter for first dibs on new collections, offers, and joy notes.

Sorry about that! We usually reply within 24 hours. If it’s been more than 2 working days, please feel free to send us a reminder—we’re a small team and might have missed it. We truly appreciate your patience and are here to help!

We deeply care about your experience & peace of mind.

If you have a question, a doubt or if it feels more comforting to speak with someone personally, please feel free to reach out to our founder, Nidhi Mittal at +91-98326-68776. 📧 nidhi@nideli.in

Whether it’s a query or a quiet thought, we at SODO welcome it with warmth and attention.